Staying safe during Covid-19 pandemic? What to ask the roofer over the phone?

The first conversation you’ll probably ever have with a potential roofer is likely going to happen over the phone. It can be hard to get a sense of who’s professional, who’s reliable, and who’s worth investing further time in. At Accent Roofing, we’ve worked with hundreds of customers who have been “burned” by unprofessional or, worse, unscrupulous roofing companies they didn’t know how to properly vet. At the end of the day, we want everyone in need of roofing services in north Georgia to end up with the fit that’s right for them. Here are our suggestions for exactly what to ask a roofer over the phone. What is your legal business name?Any reputable roofer will be able to give you an answer to this question quickly. It’s fine if a roofer doesn’t necessarily do business as his business name, like in a situation where his company’s legal name is “”ABC Roofing Tristate Incorporated” but he generally markets as “ABC Roofing.” In fact, Accent Roofing is so well-known here in Georgia as the “Leaksmith,” some people even think that’s our business name from time to time! What’s not okay is for a roofer to give you a convoluted or cagey answer that leaves you questioning how exactly to confirm they are who they say they are. What kind of insurance do you have?Did you know that here in Georgia, all contractors are required to have liability insurance coverage of at least $1,000,000? It’s important that the roofing company you choose is fully insured, and ideally even more than the state minimums. When asked, your roofer should be able to send you a copy of their policy easily. Beware any roofer who answers this question with something confusing like, “Well, my company’s not insured but all my guys are, so don’t worry!” Who will be working on my roof?You’d be shocked how many Georgia roofing companies use subcontractors to do all their roof work! There’s nothing inherently wrong with this practice, but you should certainly know ahead of time. You don’t wait to be expecting ABC Roofing to show up and have the XYZ & Sons truck pull up. Ask your potential roofing partner who, exactly, will be handling your job, and who you can expect to be on site. They may not have the complete schedule right then and there, but they should even give you specific employees’ names. Can…

Continue Reading Staying safe during Covid-19 pandemic? What to ask the roofer over the phone?

Tips to Protect Your Roof from Summer Storm Damage

Homeowners trust that their roof will protect them from a storm, but how can they be sure that their roof is protected during the storm? As an experienced roof repair company, here are 4 tips that we recommend to ensure that their roof will hold out during storms throughout the year. Schedule Annual Inspections One of the most important things that homeowners can do to protect their roof and prevent the need for costly repairs is to schedule annual inspections. Call in a professional to inspect the roof. When we do this for customers, we make sure that all shingles and rafters are secure and in good condition. If we find any warped or split shingles, or other issues with the shingles or other parts of the roof, we can repair them in order to ensure that they are properly protecting the home when a storm comes. Install a Lightning Rod It’s uncommon, but not unheard of, for lightning to strike homes, causing severe damage to the homes’ roofs. In order to prevent such damage, homeowners can install a lightning rod. Lightning rods are made to absorb the electricity of the lightning so it won’t damage the home. Trim Tree Branches One of the biggest problems during storms is caused by trees falling on roofs. Homeowners that have large trees close to their homes get great shade to keep their utility bills low in the summer, but they are also susceptible to damage in storms. To prevent such damage, keep their trees trimmed and away from the roof. If there are any dead branches that are prone to falling, they should have these removed right away. Clear Gutters Clogged gutters lead to flooding on the roof, causing extensive water damage to the roof and home. In order to prevent this from happening, clean the gutters on a regular basis. Using gloves, homeowners should clear out debris, then run a hose through the gutters and downspouts to make sure that water can flow through them unimpeded. They can also install covers to prevent debris from getting into the gutters and clogging them. Roofs that are in great condition withstand storms better; however, roofs that are damaged are more likely to require roof repair after the storm. Instead, take the necessary measures to keep the roof in great condition. Make sure that all the components are in…

Continue Reading Tips to Protect Your Roof from Summer Storm Damage

Is Your Roof Ready for Spring

Roofing repairs are never something that people enjoy jumping into. You'll probably never get super excited about the prospect of tackling a roofing job. It just doesn't seem like the most enjoyable or most exciting thing to do on your weekends. So, naturally, everyone wants to avoid any need for repairs or roof services, if it can be helped. When checking your roof, you want to make sure that you take copious notes of everything that you see. The best time to inspect your roof is in the spring and in the fall, before and after the harshest months hit. Let's be honest, nobody wants to be on the roof in the middle of July or August anyway. There should be some basic items on your checklist. First and foremost, you want to make sure that the gutters are cleared, and that you've cleaned away any obvious debris on the roof itself. This'll make your job much easier because you'll be able to make a more thorough inspection. Every homeowner should do this sort of upkeep periodically, but if you haven't been up there all winter long, there's bound to be some stuff to clear away. Second, you should check for any rust spots or cracked caulk on flashing. You'll need to make sure that you note the exact locations and the degree of the cracking or rust. This is a good time to take pictures. Third, you'll check the shingles. You need to note if any are curling, blistering, or buckling. In the south, the UV bombardment that shingles receive every summer can wear and age them very quickly. Fourth, you should check if the rubber boots around vents are cracked or worn. Again, you should be taking plenty of notes and pictures the whole time, identifying not only the damage but also the exact locations. Worker hands installing bitumen roof shingles - fastening one with nails, closeup The fifth step will vary depending upon your needs and ability. If you're comfortable making some basic repairs like replacing shingles or doing some caulking, you can pick up the materials and get to work, whenever you're able to set aside the time. Typically, you can expect a half-day of work to handle a few basic shingle repairs. If the work is more involved or you're not comfortable doing the repairs yourself, you'll…

Continue Reading Is Your Roof Ready for Spring

What’s the Difference in a “Roofer” and a “Professional Roofing Contractor?

In roofing, the words “roofer” and “professional roofing contractor” are often used interchangeably. They are not the same thing! Though you might actually be talking about a professional roofing contractor when you say, “I need to call a local roofer,” you’re actually saying something different. We know. We’ve seen the good, the bad, and the ugly when it comes to roofers vs. roofing contractors. So, what’s the difference between a roofer and a professional roofing contractor? Roofers… Have a ladder and maybe a few toolsDo not have any specific training or certifications regarding roofing skills; they can be “handymen,” general contractors, or specialists in another areaDo not work directly with leading roof material brands but rather buy their materials at home improvement storesAre not licensed as roofers and/or insured to perform work on your roof Professional Roofing Contractors… Are experienced in roofing and continuously undergo professional training to bolster their industry knowledgeCome outfitted with the tools and equipment (especially safety equipment) needed to perform work on your roofWork directly with roofing brands to offer customers the lowest prices and best warranties availableAre licensed and insured to work in, on, and around structural roofing That’s quite a big difference! Given that your roof is one of the most important structural features of your home, it makes sense you’d want to work with a roofing contractor who isexperienced, qualified, and legal. If this is the case, you need more than just a “roofer.” How can you tell the difference when the terms are used to mean the same thing? By asking the right questions. When interviewingprospective roofing professionals, talk to them about… How long they have been in business, andwhether or not they have a physical location. (They should.)Whether they can provide you actual references. (If they do, check them!)If they use subcontractors, or if theydo the work themselves. (Right answer: Themselves.)Whether you can see their certificationand insurance paperwork. (Hard copies.)What their installation warranty islike, if they have one. (They should.) Knowing the real difference between a roofer in Georgia and a professional roofing contractor in Georgia can save you a lot of time and money. Don’t get sold short by a contractor looking for a side-job or a painter with a penchant for roof work. When it comes to your roof, you need a professional.

Continue Reading What’s the Difference in a “Roofer” and a “Professional Roofing Contractor?

How to Recognize a Roofing Scam

Home › Roofing FAQ’s › Roofing Scams There is probably nothing that attracts scam artists faster than disaster, and unfortunately the roofing industry has it share of shady characters. The main goal of Accent Roofing is to eliminate as many as possible. We are going to list a few to be aware of: (1) Paying money up front: Never give any contractor money for work not done, or to buy materials. Any reputable contractor has a supplier that will work with them. (2) Substantially lower bids: This can work in a couple of ways. The most common is adding to the contract after the job is done. Crooks know that the insurance company is paying replacement and will submit the final bill reflecting the actual cost. Most insurance companies will pay the invoice. In some cases the bid is just flat too low and doesn’t cover all the costs involved and still allow a profit. In this case bills don’t get paid. It might be the phone bill, the rent or the tax bill, but there isn’t enough money to go around. So what, you say. In most cases it is the material bill that doesn’t get paid, and the supplier has the right to put a lien on your property forcing you to pay the material bill. Remember someone delivered material to your property, and it needs to be paid for. (3) Submitting two invoices: One to the home owner and one to the insurance company at an inflated price. This by any definition is insurance fraud and is illegal, and from time to time is prosecuted. If you decide to use a contractor willing to do this don’t be mad if you get cheated. You knew you were dealing with a crook from the start. In any case there is no need to be afraid, just be cautious and aware. There are lots of reputable companies to choose from that will do exactly what they say they’ll do. Accent Roofing is in that group. Ready to get started with your Georgia roofing company? Then give us a call to speak with one of our agents about our professional roofing services or fill out our online form to schedule your free quote.

Continue Reading How to Recognize a Roofing Scam