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What to Ask a Roofer Over the Phone

The first conversation you’ll probably ever have with a potential roofer is likely going to happen over the phone. It can be hard to get a sense of who’s professional, who’s reliable, and who’s worth investing further time in.At Accent Roofing, we’ve worked with hundreds of customers who have been “burned” by unprofessional or, worse, unscrupulous roofing companies they didn’t know how to properly vet. At the end of the day, we want everyone in need of roofing services in north Georgia to end up with the fit that’s right for them. Here are our suggestions for exactly what to ask a roofer over the phone.What is your legal business name?Any reputable roofer will be able to give you an answer to this question quickly. It’s fine if a roofer doesn’t necessarily do business as his business name, like in a situation where his company’s legal name is “”ABC Roofing Tristate Incorporated” but he generally markets as “ABC Roofing.” In fact, Accent Roofing is so well-known here in Georgia as the “Leaksmith,” some people even think that’s our business name from time to time! What’s not okay is for a roofer to give you a convoluted or cagey answer that leaves you questioning how exactly to confirm they are who they say they are.What kind of insurance do you have?Did you know that here in Georgia, all contractors are required to have liability insurance coverage of at least $1,000,000? It’s important that the roofing company you choose is fully insured, and ideally even more than the state minimums. When asked, your roofer should be able to send you a copy of their policy easily. Beware any roofer who answers this question with something confusing like, “Well, my company’s not insured but all my guys are, so don’t worry!”Who will be working on my roof?You’d be shocked how many Georgia roofing companies use subcontractors to do all their roof work! There’s nothing inherently wrong with this practice, but you should certainly know ahead of time. You don’t wait to be expecting ABC Roofing to show up and have the XYZ & Sons truck pull up. Ask your potential roofing partner who, exactly, will be handling your job, and who you can expect to be on site. They may not have the complete schedule right then and there, but they should even give you specific employees’ names.Can you refer me to any…

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What You Need to Know About Wood Rot on Your Roof

Wood rot is the enemy of a well-constructed home. Almost all homes suffer from some degree of wood rot ranging from minimal to severe, and in many cases it’s hard to detect until it becomes a problem. Here in Georgia, wood rot can be particularly pervasive thanks to humid temperatures and lots of rain. At Accent Roofing, we understand that wood rot sometimes comes part-and-parcel with roof repair. We’ve seen it time and time again: A homeowner innocently attempts to hang a Christmas decoration or replace a few missing shingles only to find that wood rot has practically taken over their roofing structure. Here’s what you need to know. Wood Rot Isn’t Just Unsightly Visible wood rot isn’t pretty. If you’ve seen a deck that’s well past its prime, you know what wood rot looks like. In many cases though, “rotten” wood is covered by paint, eaves, or roofing materials which make it difficult to see. The worst thing about wood rot isn’t its appearance, it’s what it can do to the structural stability of your home. Rotten wood on your roof or your support joists can leave your house vulnerable to the elements, and particularly weak against threats like hail or snow. Slow and Steady is the Wood Rot WayWood rot is caused by common fungi that are actually present in the air all the time. Only moisture and warmth allow the fungi to take root; wet, covered wood creates the perfect habitat for them to thrive. Although all fungi require moisture to grow, wood rot can appear as either “dry rot” or “wet rot; Wood that is dry rotted will appear dryer and crumblier than wet rotted wood but both have been consumed by some form of fungus. Remember that wood rot doesn’t happen overnight – it’s a gradual process – and that a once-yearly roofing inspection can easily detect looming problems within the wooden elements of your roof. Homes With Wood Rot Don’t SellIf you’re thinking about putting your home on the market, wood rot is one of the first things you should fix before sticking the For Sale sign in the yard. Visible wood rot is a major red flag for buyers who will wonder what other deferred maintenance your home is hiding. Invisible wood rot is a material fact about your home’s condition that you’re required to disclose to buyers if you’re aware of…

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How Hail Damages Different Roofing Materials

Here in Georgia, hail happens. It’s a fact of life during both spring and fall and in some cases a hailstorm can be pretty destructive. We’ve seen hailstones as big as tennis balls!How can you protect your roof from hail, and what do you need to know about the damage it can do? Here’s what your local roofers at Accent Roofing want you to know about what hail does to different kinds of roofing materials.Asphalt Shingles: Hail takes its biggest toll on asphalt shingles, which also happen to be the most common roofing material used in the southeastern U.S. Shingles can be displaced or broken/cracked around their edges after a hailstorm. Invisible-but-serious damage can be caused if hailstones strip the granules off asphalt shingles without harming the shingles themselves; the granules are what protect the shingle structure from UV degradation and moisture intrusion.Slate Tiles: For the most part, hailstones are no match for beautiful slate roof tiles, but we’ve seen damage occur during particularly strong storms! Hail can crack slate tiles themselves, but storm damage is more likely to cause them to simply break free of their fasteners and become loose. If a slate shingle randomly falls to the ground on a clear day, it might have been long-ago loosened by a hailstone.Wood Shingles: Wood shingles are attractive but they’re not the most durable roofing material in existence. Hail can crack wood shingles along the grain which allows moisture to seep into and underneath the shingle itself. Ensuring wood shingles are properly sealed helps protect them against the effects of storms.Skylights: As you might imagine, you don’t want to be standing under a skylight in the event of a hailstorm! Most modern skylights are glazed with a super-strong top layer to prevent cracking or chips, but it’s not impossible for a hailstone to damage a skylight (or even an exterior window.)Gutters: Gutters are some of the most underrepresented victims of hailstorms. Your gutter system is integral to the overall performance of your roof and it works best when all its components are aligned perfectly. Hailstones can knock gutters off of their hangars, dent gutters and gutter forms, and move debris around in a way that clogs gutters over time.What to do After a Hail StormIf a hail storm has come and gone, the first thing you should do is take a walk around your property. Look for signs…

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